Last Updated: July 3rd, 2025 | Effective: July
3rd, 2025
Notice Before Reading
We are dedicated to ensuring any data we collect from our users is stored securely and efficiently,
in order to
protect our users privacy.
All data we collect about our users is available upon request, unless otherwise stated.
This privacy policy may be updated throughout your use with our service. We recommend you visit this
page
frequently, in order to be up-to-date on any changes.
By using Avio Bot, or any other service we provide, you agree to this Privacy Policy, therefore
agree to our
use of data we may collect.
IF YOU DO NOT AGREE WITH THESE TERMS, YOU ARE PROHIBITED FROM USING OUR SERVICE OR ANY OTHER SERVICE WE PROVIDE AND YOU MUST DISCONTINUE YOUR USE IMMEDIATELY.
Users may be updated via our Discord (https://aviobot.xyz/discord)
about any Privacy Policy updates. However, it is your responsibility to ensure you have read our
up-to-date
privacy policy.
1. Data We Collect
Throughout your use of Avio Bot, we may collect publicly available data in order for our
features to function,
and to provide the best possible experience for our users.
We may collect the following data:
Discord User ID: Your Discord User ID may be collected in order to provide
user-specific experiences, or to apply
updates to user-related issues. Usage Examples: (a.) UserIDs are collected when you interact with our flight booking system
to uniquely identify you from other users using the feature. (b.) UserIDs are collected when interacting with our flight miles feature in order to
uniquely identify you from other users using the feature.
Discord Server ID: Your Discord Server ID may be collected in order to
provide server-specific experiences, or to apply
updates to server-related issues. Usage Examples: (a.) ServerIDs are collected when you make a flight plan using our flight planner feature
in order to store all flight plans created under your server, as well as to uniquely identify your server.
Discord Username: Your Discord Username may be collected in order for
specific features to function. Usage Examples:
(a.) Upon logging onto our dashboard, your username is stored in your session history in
order to display personalised features.
(b.) When using our flight booking system, your username is stored to provide personalised messages when you view
bookings.
Application Information: When applying for a position at Avio Bot or
for a partnership, additional data (including userIDs, serverIDs, and usernames)
may/are collected. Usage Examples: (a.) We collect, but
do not store your age when applying for a position at Avio Bot to
(1.) ensure you meet the requirements for our team application
(2.) ensure you are not below the minimum age requirement for (i.) using the Discord
Platform (ii.) using the Avio Bot Application. Users caught attempting to lie about
their
age will have their access to Avio Bot (and other services we provide) immediately
revoked and will be reported directly to the Discord Trust & Safety Team.
Usage Data: We may collect data such as your last login time and session
started time. Usage Examples:
(a.) Your last login time is collected and stored in your session history in order to
provide user-specific information to assist with identifiying errors such as (1.) invalid
dashboard data due to an expired session. (b.) Your session start time is collected and
stored in your session history in order to provide user-specific information to assist with
identifying data such as (1.) how long you've had a session opened.
Voluntary Provided Details: Details you voluntary provide to us may be
collected in order to complete requests or for other reasons.
Usage Examples: (a.) Bug-report IDs autogenerated by the FlightCore
Application will be collected in order to provide advanced support for bugs related to the
FlightCore Application. (b.) ErrorIds autogenerated by the FlightCore Application will
be collected in order to provide advanced support for users experiencing errors
while using our service.
All Discord related data (such as usernames, userIDs & serverIDs) is publicly available to any user on Discord.
We will never collect any sensitive information from users and all data we collect is stored securely.
Any concerns regarding the data we collect should be made directly to our legal email, legal@flightcorebot.co.uk
2. How We Use Your Data
Your data is used in order to provide the Avio Bot Application and its features which rely on
user and server related information. Usage Examples:
(a.) When viewing current flight bookings to ensure the correct and appropriate bookings are displayed.
Your data is used in order to provide user-specific and personalised experiences.
Usage Examples:
(a.) Our flight booking system will gather your userID and username in order to display personalised messages.
Your data is/may be used in order to assist us in improving the Avio Bot Application.
Usage Examples:
(a.) Users submitting feedback forms via our profile pages may wish to enter their user and server
information to provide user and/or server-specific feedback.
Your data is used to respond to support requests or questions in order to ensure the correct support
is being given for the related error/server.
Your data is used to comply with legal obligations upon a request from the Discord Platform
themselves, or other legal teams for other servers related to the Aircraft Bot Application.
Usage Examples: (a.) The violation of the Aircraft Bot Applications Terms of Service may involve
legal action related to Avio Bot and/or Discord.
3. How We Share Your Information
Data collected throughout your user of the Avio Bot Application may be shared for the following
reasons.
We may share your data with the following third-parties and
services:
The Discord Platform: Discord related data such as userIDs and serverIDs will
be shared with Discord in order for the Avio Bot Application to operate.
Usage Examples: (a.) Discord related data will be shared with Discord when
interacting with the Avio Bot Application in order to provide Discord related
features, such as (1.) executing slash commands (2.) displaying user-related information.
(b.) Discord related will also be shared with Discord when requested by Discord themselves to
comply with the
Discord Terms of Service,
Discord Community
Guidelines,
Discord
Developer Policy and the
Discord
Developer Terms of Service.
Legal Requirements: For legal reasons, we may hand over your information in
situations such as
(a.) When required by law, including (1.) the violation of the laws of the United Kingdom of
Great Britain and Nothern Ireland or any other country, which stems from your use of the
Aircraft
Bot Application or any other service/application operated or provided by us.
(b.) In respond to legal action, such as subpoena
4. Data Retention
User Privacy is taken very very seriously within Avio Bot. Any data you provide to us (whether it is
voluntarily provided or collected while using Avio Bot) is only
held for as long as it is needed to provide the Avio Bot Application or any other service we
provide/operate to comply with legal requirements.
Once your data is no longer required, it will be promptly deleted in a secure and efficient fashion. If
you wish for your data to be deleted earlier, please email us at
legal@aviobot.xyz. We will review
the request and take the appropriate action in a timely manner.
5. Security
We are committed to ensuring all data we store is stored correctly and safely. We use appropriate
security techniques in
order to protect your data from unauthorised access, use and disclosure. However,
no form of transmission over the internet is 100% safe and secure, therefore we cannot guarantee 100%
security of your
data. We regularly review our security methods and provide updates if deemed necessary.
6. GDPR Compliance
We are committed to compilance with the General Data Protection Regulation (GDPR). In order to comply
with this
regulation, we ensure your data is processed lawfully, fairly, transparently, and securely.
Your data is only collected and stored for the required use, such as providing our service or responding
to legal
obligations. We ensure your data is kept up to date at all times, and is only stored for the
length of time it is required. We use appropriate methods to ensure the safety of your data.
Under the General Data Protection Regulation (GDPR), we respect your rights to request your data to be
erased, updated,
or accessed. If you have any questions or concerns about how we process and store
your data, please contact us at legal@aviobot.xyz.
We will respond to your request and take the required action if deemed acceptable.
We respect your rights under the GDPR, including the right to access, rectify, or erase your personal
data. If
you have
any concerns or requests regarding the processing of your data, please contact us at legal@aviobot.xyz. We will
respond to your inquiries and requests promptly and in accordance with applicable data protection laws.
7. Changes to This Policy
We reserve the right to change or modify this Privacy Policy at our desire. It is your responsibility to
ensure
you are
up-to-date with our current Privacy Policy ("Privacy"). In certain circumstances, users may be contacted
regarding any
changes, modifications, or additions. All changes/modifications will take immediate effect, unless
otherwise
stated. By
continuing to use Avio Bot, you are accepting these terms. If you wish to not follow any
updated/modified
terms, you should discontinue your use of our service immediately.
8. Contact Information
If you have any questions related to our Privacy Policy, you may contact us at: